| In addition to participants’ exposure on two days of expert facilitation, participants will be provided with: 
 
    Sales Training Techniques – Sell and Cross Sell. 	Extract of Presentation to be used as reference material. 	Loan Interest Rate Analysis. 	Due Diligence Process for Business Loans (non-salary income borrowers).	Cash Flow Issues Analysis when dealing with Small Business Loans.	Understanding Financial Ratios - Analysis (User Guide for Credit Officers).	Types of Ratios, Description, Formulae and Guides (User Guide with suggested standards).	Compliance Guidelines for Business Loan Application.	Six Cs Credit Analysis Framework.	Strategic Delinquency Mapping Framework.	Recoveries and Collection Strategies.	Secrets to Boost loan portfolio.	Approaches to Increase Net Interest Income and Profitability.    Techniques to mitigate Loan Fraud. |  | After attending and participating in this Two-Day Effective Credit Management Workshop, participants will be able to: 
 
	Employ sales techniques to sell and cross sell to customers/clients.	Analyze and interpret Financial Statements (Balance Sheet, Income Statement, Cash Flow Statements) when evaluating loans.	Identify signs of Loan Fraud.	Calculate ratios to determine the financial health of a business.	Apply strategies to increase loan portfolios, income and asset quality.	Effectively evaluate loan applications using Six Cs Credit Framework.	Ask relevant questions to borrowers arising from the use of Cash Flow / Bank Statements.	Strategic Responses to Credit Management.	Strategically treat loans as your main asset.	Adopt workable delinquency, collections and techniques recoveries.	Employ sound credit management practices. |